Romania welcomes a new player in the market for quality pre-owned electronics with the arrival of TrustPhone.
This brand is set to transform how consumers access high-quality used and refurbished Apple products, offering them at prices significantly lower than new devices. With over 10,000 satisfied customers already, TrustPhone is poised to become a go-to destination for smart tech purchases.
A Comprehensive Range of Verified Devices
At its core, TrustPhone specializes in a diverse range of verified second-hand and refurbished Apple devices.
Product Portfolio
Customers can find a varied selection of iPhones, including popular models like the iPhone 14 Pro and iPhone 11 Pro Max. Beyond smartphones, the brand also offers elegant Apple Watches, rapid and versatile iPads, and powerful MacBook models (Air and Pro) suitable for work or study. To complete the experience, a range of premium accessories such as cases, screen protectors, and chargers are also available.
The company boasts one of Europe’s largest stocks of refurbished and second-hand Apple products, updated in real-time, ensuring immediate delivery. While primarily focused on Apple, TrustPhone also offers Samsung devices, making it a comprehensive solution for various tech needs.
Uncompromising Quality and Affordability
One of the most compelling advantages of TrustPhone is its commitment to quality and affordability.
Price Advantage & Rigorous Testing
Devices are offered at prices up to 40% cheaper than their new counterparts. This significant saving doesn’t come at the expense of quality. Every device undergoes a rigorous inspection process, tested in over 65 points and verified with PhoneCheck software. This meticulous testing ensures that customers receive devices that are reliable and thoroughly checked. Furthermore, TrustPhone provides real photographs for each product, guaranteeing that customers receive exactly what they see online, eliminating unpleasant surprises.
Transparent Condition Grades
To cater to diverse customer needs and budgets, TrustPhone offers devices in four distinct condition grades: Premium, Impecabil (Impeccable), Frumos (Beautiful), and Folosit (Used). The “Premium” category describes devices that are esthetically flawless, showing no scratches, wear, or dents, and come with a guaranteed 100% battery capacity, looking and feeling like new. For other iPhones, the battery capacity is guaranteed to exceed 90%. This transparency, alongside an explanatory video on condition classification, helps customers make informed choices.
Exceptional Customer Support and Warranty
Customer confidence is a top priority for TrustPhone, reflected in its robust warranty and return policies.
Robust Warranty and Return Policy
All products come with a generous 2-year warranty and a 60-day right of return. In case of any issues, TrustPhone offers a personal warranty management service, providing a quick and efficient solution without the need to wait weeks for repairs. Warranty claims are managed easily, with convenient pick-up and delivery by courier directly from the customer’s home.
Seamless Delivery and Customer Service
Beyond sales, TrustPhone emphasizes a seamless customer experience. They provide fast delivery directly from their own stock anywhere in Romania, typically within 1-3 days. Customers can choose between cash on delivery or card payment. Their professional customer service is always available, offering friendly assistance via phone, rapid responses, and continuous order updates via SMS and email. Customers can also track their orders in real-time through their TrustPhone profile.
Commitment to Sustainability
A significant, often overlooked, advantage of choosing TrustPhone is its positive environmental impact.
Reducing Electronic Waste
By opting for a refurbished device, customers contribute to reducing electronic waste, decreasing the consumption of raw materials, and lowering harmful emissions. Producing a single new phone generates over 75 kg of CO₂, and choosing a refurbished device can save most of this. Reusing just one device can reduce raw material consumption by up to 80%, making it a truly intelligent choice for both the individual and the planet.
Additional Services and Resources
TrustPhone goes beyond just selling refurbished devices by offering additional valuable services.
Sell Your Old Device
TrustPhone also facilitates the selling of old devices, offering a quick and easy process for customers to detail, photograph, price, and upload their ads.
With its comprehensive offerings, stringent quality control, robust customer support, and commitment to sustainability, TrustPhone is poised to become a leading and trusted name in Romania’s refurbished electronics market.